Terms and Conditions

The Terms and Conditions set forth below shall apply to the use of the Plons website www.plons.info (“the Website”) and purchases of products through the Website.

By using the Website or purchasing through the Website, you agree to these Terms and Conditions. Please read them carefully.

The Terms and Conditions shall govern any relationship between Plons B.V. (hereinafter the “Plons”). and:

Any of its prospective clients or clients, using the Website (hereinafter the “Client”),
notably in relation with the retail sales of any Plons item(s) (hereinafter the “Products”).

These Terms and Conditions may be amended at any time without prior notice.

1. Your order
By purchasing a product using the Website, the Client represent to Plons that she/he is older than 18 years and that she/he is authorized to make the purchase using the credit card account information provided by the Client. In order to submit an order, the Client shall fill out the required information on the Website, and in this respect particularly indicate:

his/her identity (title, name, last name)
his/her details (delivery address, e-mail address and phone number)

The Products selected and the data filled-in by the Client appear, before the conclusion of the contract, on the Website.

enabling to check the detailed order and its total price indicating the deadline before Flux commits to deliver the Products
enabling to identify possible mistakes regarding the data filled-in by the Client and to correct them

After confirmation of the Products selected and the data filled-in, the Client is kindly asked to pay his/her order online, in order to confirm it, throughout a secured bank website dedicated to the payment online.

2. Completion of purchase
IDEAL payment (Netherlands only) is the only form of payment Plons accepts for the Products ordered through the Website. The binding purchase agreement comes into existence only when Plons accepts the order on the Website by sending the Client an order confirmation email, or by shipping the Products ordered.

3. Prices and Delivery
An invoice is always sent to the Client together with the Products. The prices indicated on the Website are in Euro, all taxes and delivery charges are included (21%).

The Client shall fill in his/her delivery address in order to be provided with the actual price of his/her order. Possible costs and taxes of customs clearance excluded.

All Products ordered will be delivered to the delivery address filled-in by the Client through a delivery service selected by Plons.

Destinations. For now Plons is only sold in the Netherlands.

For information only, the average delivery period of the Products normally varies from 1 to 2 weekdays depending on the destination of the Products.

4. Damages during shipment
The Client shall accept the parcel only if the external packaging does not present any mark of bump or leak. Plons recommends to open the parcel and check the Products before signing the carrier’s receipt.

5. Warranty
Limited warranty.
Plons provides a full warranty covering manufacturing and material defects of the Products purchased by the Website for a period of one year, beginning on the date
of the Client’s receipt. The warranty only covers damage that is not caused by accident or inappropriate use, wear and tear. To ensure that the Products remain in great condition over time, please handle the Products with love and care.

Depending on the degree of damage and the availability of replacement, parts or items will either be repaired or replaced.

6. Privacy
Our most important asset is our relationship with our clients. We understand that our clients have entrusted us with private financial information, and we do everything that we can to maintain that trust. Personal information will be handled confidentially and will not be shared with third parties.